In short: GoldRush takes your privacy seriously. Your data is never sold, is used solely to improve our services, and is protected with the highest level of technical security.
1. Introduction & Applicability
GoldRush (goldrush.ws) takes the privacy of its users very seriously. This privacy policy explains in detail what information we collect, why we collect it, how it is used, and the circumstances under which it may be shared with third parties.
This Privacy Policy applies to all users of the GoldRush website and mobile site. It takes effect as soon as you register, log in, or simply browse GoldRush.
GoldRush follows international data protection standards and continuously adopts advanced technology to keep your information secure. We believe transparency is the best policy, which is why everything is laid out here in plain language.
2. What information we collect
GoldRush collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
Information You Provide Directly
- Full Name & Date of Birth
- Mobile number (linked to bKash/Nagad)
- Email address (if provided)
- Identity verification documents (photo of National ID/passport)
- Information provided when contacting support
Automatically collected information
- IP Address & Device Information
- Browser Type & Operating System
- Time spent on the platform and pages visited
- Betting patterns and transaction history
- Login times and failed login attempts
- Cookies & Local Storage Data
| Data Type | Reason for collection | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | Account Verification & Payments | Yes |
| Newsletters & Important Notices | No (optional) | |
| Identity documents | KYC Verification & Anti-Money Laundering | Yes, for withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Betting History | Service Improvement & Responsible Betting | Automatic |
3. Purpose of data use
GoldRush uses your data only for specific, legitimate purposes. We never use your information unnecessarily.
- Account Management: To enable registration, verification, and secure login.
- Payment Processing: To process deposit and withdrawal transactions.
- Security: To detect fraud, money laundering, and multiple accounts.
- Legal Obligation: To comply with KYC and AML regulations.
- Customer Support: To resolve your issues quickly and effectively.
- Service Improvement: To improve your experience.
- Responsible Betting: To identify signs of addictive behavior and provide timely support.
- Marketing: To send you relevant offers and notices, with your consent.
Marketing communications: You can opt out of marketing SMS or emails at any time — just let our support team know.
4. Data Sharing Policy
GoldRush never sells your personal information. However, data may be shared with specific third parties in the following limited circumstances:
- Payment providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
- Law Enforcement Agencies: When required by court order or legal obligation.
- Technology Service Providers: Organizations that help operate the platform, all bound by strict confidentiality agreements.
- Fraud Prevention Agencies: To prevent fraudulent activity in cooperation with online gambling industry regulators.
To be clear: GoldRush never sells your information to advertisers or data brokers. Your data is not a commodity to us.
5. Cookie policy
The GoldRush website uses cookies and similar technologies. Cookies are small data files stored in your browser.
Types of cookies we use
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: To remember your preferences, such as language or odds format.
- Analytics Cookies: Used to understand website usage — these can be opted out of.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
6. Data Protection Methods
GoldRush uses industry-leading technology and practices to keep your data secure.
- SSL encryption: All data transfers are secured with 256-bit SSL encryption.
- Password hashing: Your password is never stored in plain text.
- Two-Factor Authentication: An additional layer of security.
- Regular security audits: Regular security audits conducted by third parties.
- Restricted access: Only authorized personnel can access your information.
- Data Backup: Regular backups are stored in a secure location.
No system is 100% secure. That's why you should keep your account password strong and never share it with anyone.
7. Your Rights
As a GoldRush user, you have several important rights over your own data. To exercise these rights, submit a request to support@goldrush.ws.
8. Children's privacy
GoldRush is strictly for users aged 18 and above. We never knowingly collect or process data from minors. If a minor creates an account using false information and we become aware of it, that account and all associated data will be deleted immediately.
If you suspect your child has created a GoldRush account, please contact us at support@goldrush.ws and we will take prompt action.
9. Third-Party Links
The GoldRush platform may occasionally reference third-party websites. These websites have their own privacy policies, and GoldRush is not responsible for them. We recommend reviewing their privacy policies before visiting any third-party sites.
10. Privacy Policy Updates
GoldRush may update this Privacy Policy from time to time. For significant changes, advance notice will be sent via SMS or email to your registered mobile number. The date of the latest update is always displayed at the top of this page.
11. Contact Us
For any questions about this Privacy Policy, or to request access to or deletion of your data, please get in touch:
- Email: support@goldrush.ws
- Live Chat: Available 24/7 on the GoldRush website
We aim to respond to your request within 72 hours.